Returns & Exchanges
At VERVE Fitness, we stand by the quality of our equipment and offer a 30-day return policy to ensure you are completely satisfied with your training gear. If your purchase doesn't meet your performance standards, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Equipment
Ensure all items are in their original packaging, unused, and in resalable condition to qualify for a full refund.
- 3.Ship It Back
Print your generated pre-paid shipping label and drop the package off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your new exchange items within 3-5 business days.
